Shipping policy

At Panlark, we understand that furniture purchases require reliable delivery services. We work to ensure that your tables, chairs, and storage products arrive safely and efficiently.


1. Order Processing Time

Orders are typically processed within:

1–3 business days

after payment confirmation.

Processing times may vary during holidays, promotions, or periods of high demand.


2. Shipping Fees

Panlark provides:

Free shipping on eligible orders.

Orders under:

$10.00 USD

will be charged:

$5.99 USD shipping fee

Applicable shipping charges will be displayed during checkout.


3. Delivery Estimates

Estimated delivery time:

5–10 business days

Delivery schedules may vary due to:

  • Carrier operations;
  • Weather conditions;
  • Transportation delays;
  • Incorrect delivery information.

4. Tracking Information

Once your order has shipped, tracking details will be provided to the email address associated with your order.


5. Delivery Inspection

Customers should inspect furniture packages upon arrival.

If damage is discovered:

  • Keep packaging materials;
  • Take photographs;
  • Contact Panlark promptly.

6. Delayed or Lost Packages

Panlark will cooperate with customers and shipping carriers to investigate delayed or missing shipments.

However, we are not responsible for delays caused by circumstances beyond reasonable control.