Privacy policy

Division for Emotional and Behavioral Health ("Panlark," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of customers and visitors who use:

https://www.panlark.shop/

This Privacy Policy explains how we collect, use, store, and protect information when you browse our website, purchase furniture products, or communicate with our customer service team.

We maintain privacy practices designed to provide transparency regarding personal information handling. Kentucky privacy requirements emphasize clear privacy notices describing categories of personal data collected, purposes of processing, third-party sharing practices, and consumer rights where applicable.

1. Information We Collect

When you interact with Panlark, we may collect the following information:

Personal Information

Including:

  • Full name;
  • Email address;
  • Phone number;
  • Billing address;
  • Shipping address;
  • Payment-related information;
  • Order history;
  • Customer service communications.

Technical Information

We may automatically collect:

  • IP address;
  • Browser type;
  • Device information;
  • Website activity;
  • Pages viewed;
  • Cookies and similar technologies.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill furniture orders;
  • Arrange delivery services;
  • Provide order updates;
  • Respond to customer inquiries;
  • Improve website performance;
  • Prevent fraudulent transactions;
  • Maintain business records;
  • Provide customer support.

3. Cookies and Similar Technologies

Panlark uses cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember shopping preferences;
  • Maintain shopping cart information;
  • Understand customer interactions;
  • Improve website functionality.

You may modify browser settings to limit cookie usage. However, disabling cookies may affect certain website features.

4. Payment Information Security

Payments are processed through secure third-party payment providers.

Panlark does not store complete payment card numbers or confidential payment credentials on its own servers.

5. Sharing of Information

We may share limited information with trusted service providers, including:

  • Payment processors;
  • Shipping carriers;
  • Warehouse and fulfillment providers;
  • Website hosting providers;
  • Customer service partners.

We only share information necessary to provide requested services.

We do not sell customer personal information.

6. Data Protection

We maintain reasonable security measures designed to protect personal information against:

  • Unauthorized access;
  • Improper disclosure;
  • Data loss;
  • Unauthorized alteration.

However, no online platform can guarantee absolute security.

7. Kentucky Consumer Privacy Rights

Where applicable, Kentucky consumers may have rights regarding personal information, including:

  • Requesting access to personal data;
  • Requesting correction of inaccurate information;
  • Requesting deletion of personal data;
  • Requesting a portable copy of personal information;
  • Exercising certain opt-out rights where applicable.

Requests may be submitted by contacting:

Email: [email protected]

8. Children's Privacy

Panlark does not knowingly collect personal information from children under applicable legal age requirements without appropriate authorization.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with a revised effective date.